Unable to acquire image with connected teledyne dalsa camera

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Ou Li
Ou Li am 23 Jul. 2019
Kommentiert: Ou Li am 23 Jul. 2019
Greetings,
So I am currently working on a project where I have to acquire a significant number of images through a teledyne dalsa x-ray detector. So the dectector(camera) connected to my computer under the gigecam pretense; however, when I try to acquire image(snapshot command) it returns the message
"Time out occurred while trying to get a frame from the camera."
furthermore, I just learned that teledyne dalsa has a separate support package than the standard gigecam, so could it be that I am not connecting using the right connector?

Antworten (1)

Image Analyst
Image Analyst am 23 Jul. 2019
Contact the manufacturer. You'll need to "Register a third party adapter" from the pulldown menu in imaqtool.
  1 Kommentar
Ou Li
Ou Li am 23 Jul. 2019
I have to do such even though the detector has already been detected?
and downloading the support package wouldn't help?
thanks!

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