License file for 2018a

I have got a mathworks account associated with a license. The matlab installer requires me to give the location of a license file, but I never received any information from anyone about the file. The university administrator told me to use the account with Internet to install, I did so but nothing changed. I tried to find the file in my computer and websites of mathworks but failed. Can anyone please explain the situation to me?

[Rik]

During the setup you can choose to log in or give a license file. Later on you have the choice to activate with another file, or use the internet to activate. Both times you should choose the internet option.

[Yihui Liu]

Yes I've chosen the Internet option, but now I am stuck in this window:

I didn't receive any information about the file, neither by mathworks or by administrators.

[Rik]

Go a few steps back. What options do you have there? I can't find the way to trigger this screen for my setup, so what choices did you make from starting the setup?

[Yihui Liu]

Thanks pal, it is done now. I only applied for an account but didn't use the key from my university, after I used the key it is good to go now.

Answer 1

[Image Analyst]

See the FAQ:

https://matlab.wikia.com/wiki/FAQ#After_installation.2C_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.

In short, wait until tomorrow and ask your university contact, or call the Mathworks. Or call a classmate who has successfully done it if you need an answer today.

[Yihui Liu]

Thanks for answering, the problem has been solved. It is because the key from university was not used when I created my account.