verify university login not open browser
126 views (last 30 days)
I was trying to install Matlab R2016b onto lubuntu 16.04 LTS. At the "verify university login information" step, the "Click here" not respond (as if it cannot be clicked. Screenshot is shown below) after I clicked it. It does NOT even open my browser. (It works perfectly on my Windonws). I run installer using "sudo ./install". Not sure if anybody has similar problem. Appreciate it if anyone could help me solve the problem. Thanks for your time!
Kit Yates on 7 Sep 2017
Copy and paste the link to a word processing document like libre office. You should then be able to click on the link or copy the address to a browser.
valentino simone on 25 Mar 2020
Problem solved with R2020a by just dragging the Click Here link into Firefox url bar (in an empty tab), but I guess it should work with any browser...
foboo on 15 May 2018
Best solution I have so far:
- Log into your account on mathworks.com
- Go to your licenses, e.g. https://de.mathworks.com/licensecenter/licenses
- Click on your license number
- Go to "install and activate"
- Click "Activate a computer"
Enter there are the details about your computer / user you want to install MATLAB on (see the help documentation). Then you should be redirected to the activation page of your institution. When having done that, try again installing.
Ahmadreza Alleosfour on 4 Apr 2019
1- log in to your account in MathWorks
2- Click on your licence number
3- Click on Insatall and Activate which is the middle tab
4- Click on Activate to Retrive license File in the Related Tasks menu
5- Then Click on the arrow in the Get Licencse File section or Activate a Computer buttom
Then it asks you to enter your username and password
Steph Frey on 19 Dec 2019
If you are copy-and-pasting from the dialog you need to paste it into an editor that handles metadata.
I used LibreOffice, a plain text editor like gedit doesn't work.
Vasanth Kumar V on 11 Jul 2021
just clicking the link with the scroll wheel helped me.
Installed R2021b in Ubuntu 21.04
David Chin on 2 Feb 2020
Try a different browser, I found that the link didn't work on Firefox, but it did on Chromium.
Successfully installed R2019b on Ubuntu 18.04.3.
shaurya on 21 Sep 2018
After step 4 of foboos's answer, don't do step 5, instead click the related tasks hyperlink called "Activate to Retrieve License File". Then under "Get License File" click the download button. Choose your release and username and automatically here you will be asked to verify your university login. The same message will appear saying "Click here" and click it. It will respond this time. Once you have clicked it will take you to your shibolleth page where you can log in. Once done, return to your GUI installer and rerun it. This time it will not ask for your login.
h chen on 9 Nov 2018
An interesting solution is to:
- Firstly, on Matlab's website, try to "Activate to Retrieve License File".
- You will be asked to "verify university login information" on their website (i.e. a clickable link!)
- After you have successfully downloaded that activation file, you can use it to install. But interestingly, I tried the installer again and after login, it never asked me to verify university login information again.
Wufei Ma on 13 Apr 2019
I had the same problem. The way to fix this is to (try to) download the license from your MathWorks account from the browser. You will be asked to verify your university login. You won't have any problem at this step because you are already in a browser. Login in your university portal and activate your license. After that, you can go back to your local installer and try again. You won't be asked to verify your university login again. Hope this helps~
Yurii Pavlenko on 9 Nov 2019
Faced with the same problem. Solution:
1 Go to the MathWorks "My account" and click "License".
2 Click "Install and activate" tab.
3 Click "Deactivate a Computer" link on the "RELATED TASKS"
4 Click "Activate a Computer" button
5 Add PC manually. Host ID for Linux is MAC address of your ethernet interface
6 Start instalation