At Matlab R2020b for Windows install from download; why am I required to submit the full path to a license file if my MathWorks account is linked to my corporate license?

Operating System: Windows 10 Enterprise 20H2

Obtained license number from an existing Matlab R2020b installation.

MathWorks License Center reports a linked license:

License: valid - available upon request

Use-Option: Standard - Counted Named User

Term: Annual

Master License: valid - available upon request

Matlab R2020b download: matlab_R2020b_win64.exe; run as administrator;

WinZip self-extractor launches setup;

MathWorks Product Installer runs:

Enter e-mail account associated with linked license;

Corporate license is selected as it appears in list;

Default destination folder selected;

Installer prompts for 'Select License File' full path.

Is a license file required if the account is linked to a license?

[Image Analyst]

I have no idea. Call them in the morning. The Mathworks has a whole team of people devoted to solving installation and activation problems. Don't use email or Answers. Just call them and talk to a real live friendly person.

Answer 1

[Chetan]

Hello @G Gayles,

I understand that you are currently facing difficulties while trying to install MATLAB offline and encountering an issue with the linked installation to your account.

To resolve this issue, it is necessary to generate a license key during the offline installation process.

Refer to the following documentation for detailed instructions on how to install MATLAB offline and generate the license file:

• Install Products Using File Installation Key - MATLAB & Simulink - MathWorks India
• Install Products - MATLAB & Simulink - MathWorks India

I hope these suggestions help you resolve the issue you are facing