I can't type where is my licence

I had Matlab 2015 installed and I uninstalled it to update it to 2017b, but it happened that when I have to indicate in the text box where my license is, it does not allow me to type anything and the button that says BROWSE does not appear.

I got tired of trying to write in that text box without success, so I opted to return the Windows state in which I still had it but only two states appeared two days ago so I took the oldest one but matlab 2015 did not appear, I try to install it but when the window appears where I must indicate where my license is, this field or text box also appears inactive and I cannot capture where my license is.

I appreciate in advance that you can give me.

Answer 1

[Image Analyst]

You can enter your email address during the activation/installation process instead of a "File Activation Key". If that doesn't work, call them on the phone. Quick - because they're only there for about 2 more hours.

Why are you upgrading to a 4 year old license anyway? Why not download the latest one, R2021b?

[Dann Winter]

First I want to thank you for your help and second, I am sad to say it but my pc does not have enough resources and I imagine that the most recent version requires more resources.

And since my teacher left us a task and he uses the 2017b version and two previous tasks, I had problems because his and mine's matlab are not 100% compatible.

Have a good nite

[Dann Winter]

Ahh, I forgot to tell you. I can't write anything in the text box where I indicate where the Matlab license is.

The text field is disabled and I cannot write anything nor does the BROWSE button appear

[Image Analyst]

Sorry but I'm not familiar with the type of license that students use. However the Mathwork tech support will help you with fast and free installation support if you call them. Yes, even for the student version. I still feel that is your best and fastest route to success. Let me know what they said after you call them.

[Dann Winter]

Image analist. Thanks a lot my friend.