Unable to retrieve the product

1 Ansicht (letzte 30 Tage)
ESRA BETÜL KINACI
ESRA BETÜL KINACI am 11 Jul. 2021
Bearbeitet: Shubham Khatri am 12 Jul. 2021
hı
I got the error (unable to retrieve the product ) while installing..
what's wrong ?
  1 Kommentar
Sulaymon Eshkabilov
Sulaymon Eshkabilov am 11 Jul. 2021
Your question is quite obscure and thus, be specific and explain your problem with some specific technical details.

Melden Sie sich an, um zu kommentieren.

Melden Sie sich an, um diese Frage zu beantworten.

Antworten (1)

Shubham Khatri
Shubham Khatri am 12 Jul. 2021
Bearbeitet: Shubham Khatri am 12 Jul. 2021
Hi @ESRA BETÜL KINACI,
The most common causes for this problem are:
  • Windows Firewall is blocking network access
  • McAfee or Symantic or other anti-virus software is blocking network access
  • proxy problems
You can resolve it by allowing matlab installation to access the network. Please go through the installation guide for a easy installation.
If your issue is not resolved and need additional support please contact us.
Hope it helps

Kategorien

Mehr zu Introduction to Installation and Licensing finden Sie in Help Center und File Exchange

Tags

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by