Why does a silent installation for a support package fail with "Caused by: java.lang.Exception: Cache Parameters: Empty installation folder" in the log file?

Why does a silent installation for a support package fail with no error?

Answer 1

[MathWorks Support Team]

This issue can be caused by the installer having a issue with finding the installation path

Use the following flag in the silent installation syntax: 

-installFolder C:\ProgramData\MATLAB\SupportPackages\R2018b

For example: \n

cd C:\MATLAB\R2018b\bin\win64
        SupportSoftwareInstaller.exe -downloadfolder C:\Users\jsmith\Downloads\MathWorks\SupportPackages\R2018b -inputfile C:\Users\jsmith\Downloads\MathWorks\SupportPackages\R2018b\ssi_input.txt -installFolder C:\ProgramData\MATLAB\SupportPackages\R2018b