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Error communicating with the backend services

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Thomas Staal
Thomas Staal on 25 Apr 2020
Commented: Jack Bryant on 19 Nov 2020
When downloading Matlab r2020a I get an error and it doesn't want to continue. The installer has created a zip, unpacked but upon set up I get an error message 'Error communicating with the backend services'. System requirements are good. Windows 7, service pack 1, Intel 64 bit operating, 4.0 G RAM and sufficient discspace avaiable ~50 GB. I'm having this error for the last two days. How can I avoid this error and download the Mathlab Simulink R2020A product?


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Pablo Dorado Melara
Pablo Dorado Melara on 25 Aug 2020
I recently tried to install Matlab r2020a and happened the same, so I tried the setup_legacy solution and it work, so thank you! :D
Did you find if the are any differences between normal and legacy?
dario santoro
dario santoro on 5 Oct 2020
thanks tobias, finally the download works
Jack Bryant
Jack Bryant on 19 Nov 2020
it just told me exception calling main

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