Importing CAD model from OnShape

I am trying to import a CAD model from OnShape.

I tried running the example given here https://www.mathworks.com/help/physmod/sm/ref/smexportonshape.html but I get the following error -

"Error using smexportonshape_implementation"

"Failed to complete user authentication."

"Error in smexportonshape (line 38)"

"xmlFileName = smexportonshape_implementation(url, varargin{:});"

"Error in OnShape_try (line 2)"

"xmlfile = smexportonshape(url);"

When I run the script, I am redirected in my browser to a page which says Success and gives me a random code.

I am runnning Matlab R2019b

Thanks in advance

[LEO LEON]

same problem here...

[Muhammad Atif Ali]

same problem here

Answer 1

[Harshal Upadhyay]

There is a bug report rgarding this https://www.mathworks.com/support/bugreports/1974098

Please try the following workaorund :

In the MATLAB toolstrip, on the Home tab, in the Environment settings, click Preferences. In the left pane of the Preferences settings, click Web. In the MATLAB Web Preferences settings, clear the Use system web browser when opening links to external sites (recommended) check box.

You can also upgrade to the R2019b Update1 which contains the fix to this bug.

[Muhammad Atif Ali]

The builtin browser is not showing any thing and stuck on white screen.

[Aarish Shah]

i am facing the same error even after the update

[Mosedi Edwin Maphale]

I'm using MATLAB R2020b and I faced the same error.

Since I'm using campus WIFI, I selected "Use a proxy server to connect to the internet" and used the campus WIFI proxy host and port, together with my username and password. Then the error was fixed.

[Adilson]

Apparently, bug 1974098 related to the authentication process error in OnShape has returned in Matlab version R2025a.

However, even after applying the proposed solution of disabling the default option "Use system web browser when opening links to external sites (recommended)," the issue remains unresolved, and the page opened during the execution of the smexportonshape function still appears completely blank.

Has anyone managed to solve this problem?

[Mateusz]

@Adilson I have the same problem. So far i could not find a solution for that. Let me know if you were able to solve it.