can you help me ?

[John D'Errico]

Answers is not the official MATLAB technical support site. The error said to contact technical support.

https://www.mathworks.com/company/aboutus/contact_us.html?s_tid=gn_cntus

Answer 1

[Andrey Kiselnikov]

Hi, I have got the same issue about the month ago! The reason was caused by antivirus software. You should switch it off during the installation or provide all permissions for MATLAB (for experienced users).

Answer 2

[Avik nayak]

I think the problem needs deeper understanding of the environment , so best is to contact technical support over phone .

Please find the details below .

https://www.mathworks.com/support/contact_us.html

Contact Phone(USA)

Customer Support: 508-647-7000

Technical Support: 508-647-7000