There are a couple of potential issues here. First of all, you mention the Student Version. The Student Version does not have the products you need in the first place. So probably, you mean a license provided by your university which can used by staff as well as students.
In this case, you need to verify if the prodcuts you need are installed and licensed. Typically, you main university IT would help you with that, but you could also contact MathWorks installation support.
So beside the "license" command results, you also need the "ver -support" command to successfully get help.