How can I create an user ID to start my self-paced courses?

When I try to launch one of the training modules I get the message that I don't have a valid user ID. When I try to create one on the "Create user ID" field I get the empty field again after I press "Submit", no ID created I suppose.

Any advise?

Thanks!

[Geoff Hayes]

Andreia - please clarify which training module? What is the link to it?

[Geoff Hayes]

Andreia - you may need to contact MATLAB training for help.

[Andreia Pereira]

Hi Geoff,

It worked now.

Best wishes, Andreia

Answer 1

[Andreia Pereira]

Hi Geoff,

Thanks for you reply. It happens in any training module that I try.

One of the links: https://matlabacademy.mathworks.com/R2017b/portal.html?course=mlbe

Andreia

[Sam Deutrom]

Hi Andreia,

Im having the same problem and just wondering if you ended up solving the problem?

Sam

[Craig Anderson]

I'm having the same problem. No matter what new ID I enter, it says: "The User ID you selected is not valid".

Anyone know the solution?

[Andreia Pereira]

Hi Sam and Craig,

I just tried again and now it is working.

Give it another try, maybe you will be fine now.

Best wishes, Andreia