Why my Matlab2011a istallation failed

i try many times to instal 2011a into my laptop. but failed. it is stated that the licency at C:\... is not proper.

Answer 1

[Sean de Wolski]

http://www.mathworks.com/support/contact_us/index.html

[Walter Roberson]

... with free support for installation problems.

[hudin ako dian tariche]

i will try contact them.

thx

but i suspect my fault is in installing matlab from F:\.. folder.

or should I install it from C:\..?

[hudin ako dian tariche]

or maybe my windows?

lately i can't run my LAN nor wifi because of corrupted windows.

[hudin ako dian tariche]

maybe i fault when i 'specify the installation folder'

is it ok my folder appear like this?

:F\software_program\..2011a

instead of

C:\...

or

D\..?

[Walter Roberson]

My recommendation would be to try to fix windows first.

[Walter Roberson]

If you start with colon as you show, then I do not believe that is valid path.

If you had

F:\software_program\..2011a

then the periods in "..2011a" are likely to cause a problem.

F:\software_program\Matlab2011a

should be fine though.

[hudin ako dian tariche]

that is my suspect. i would try.

thx.

[hudin ako dian tariche]

the MathSupport already contacted.

thx

Answer 2

[hudin ako dian tariche]

Anyway I have the answer now, maybe because the license only available around my campus. and the laptop has to connect with the campus server for the first installation. Perhaps you ones may know this before the do installation,: the allowed area.

thx

(so I share this matter to other costumers)