Matlab online is not working for me. It is showing "You already have an active Matlab session. Do you want to log out of the session and start a new one?" When I clicked "yes", it simply is not working. What should I do?

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Matlab online is not working for me.

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Cris LaPierre
Cris LaPierre am 11 Mär. 2019
Bearbeitet: Cris LaPierre am 27 Mär. 2025
try resetting your MATLAB Online session:
  1. Go to https://drive.matlab.com
  2. Log in
  3. In upper right, click on your name and select “Show Hidden Files”
  4. Delete all content in the .session folder
  5. Go to https://matlab.mathworks.com
  6. Log in
  5 Kommentare
Amel kha
Amel kha am 9 Mär. 2023
I have the same problem but when i delete the session folder is does not work what should i do ?
Cris LaPierre
Cris LaPierre am 10 Mär. 2023
Bearbeitet: Cris LaPierre am 5 Apr. 2023
Try some common debugging steps for browser based apps first
  • ensure your brower is up to date
  • try in a different browser
  • try clearing your cache & cookies
If after all that, you still cannot launch MATLAB Online, please contact support.

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Sruthi Geetha
Sruthi Geetha am 24 Okt. 2017
Try clearing cache and reload the page. Try to do hard refresh (Ctrl + Shift + R on Chrome). Try with a different browser Clear cookies and try to reproduce the issue.
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