Why do I receive the error "There was a problem downloading the Support Package" when downloading MinGW using matlab 2023b?

I can't get MinGW from ‘additional features’

Answer 1

[Sumukh]

Hi @凯,

Please refer to the following article from MathWorks Support Team regarding issue with downloading support packages:

https://www.mathworks.com/matlabcentral/answers/285833-why-do-i-receive-the-error-there-was-a-problem-downloading-the-support-package

The error may be caused by a network connection error. In some cases, a firewall or antivirus blocks the connection. You can try to deactivate any such software temporarily for the download.

If the issue persists, you can also try a workaround by installing MinGW Compiler manually. Kindly refer to the following MATLAB Answer answered by MathWorks Staff that details the steps to install the compiler manually:

https://www.mathworks.com/matlabcentral/answers/386347-an-error-when-installing-matlab-support-for-mingw-w64-c-c-compiler

I hope this helps resolve the issue.