Issue with Aardvark Interface in Instrument Control Toolbox

I am experiencing an issue with the Aardvark interface in the Instrument Control Toolbox. Despite having installed the Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface, I receive the following message when attempting to use the `aardvarklist` function:

```

Get the Aardvark driver by installing the Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface from the Add-On Explorer.

```

Here are the steps I have already taken to resolve the issue:

1. Reinstalled the Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface from the Add-On Explorer.

2. Verified that the path `C:\ProgramData\MATLAB\SupportPackages\R2024a\toolbox\instrument\supportpackages\aardvark` is included in the MATLAB path.

3. Restarted MATLAB multiple times.

4. Ensured that the Total Phase USB drivers are correctly installed and that the Aardvark adapter appears in the Windows Device Manager under the USB section.

5. Cleared the MATLAB toolbox cache using the `rehash toolboxcache` command.

Despite these efforts, the issue persists. Could you please provide further assistance or guidance on how to resolve this problem?

Thank you for your support.

Answer 1

[praguna manvi]

Hi @豪人,

As I understand you are experiencing an issue with the Aardvark interface after installing the "Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface." To verify if the support package is installed correctly, you can use the following command:

matlab.addons.installedAddons()

For further troubleshooting, refer to this documentation link, which details system, controller, and connection requirements:

https://www.mathworks.com/help/instrument/troubleshooting-i2c-interface.html

Hope this helps!

[豪人]

I tried the command you suggested, `matlab.addons.installedAddons()`, and it returned the following result:

>> matlab.addons.installedAddons()

ans =

  7×4 table

                                             Name                                              Version     Enabled         Identifier     
    _______________________________________________________________________________________    ________    _______    ____________________

    "MATLAB Test"                                                                              "24.1"       true      "TE"                
    "MATLAB Coder"                                                                             "24.1"       true      "ME"                
    "Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface"    "24.1.0"     true      "ICT_TPAVRK_I2C_SPI"
    "Instrument Control Toolbox"                                                               "24.1"       true      "IC"                
    "MATLAB Report Generator"                                                                  "24.1"       true      "MR"                
    "MATLAB Compiler"                                                                          "24.1"       true      "CO"                
    "MATLAB Compiler SDK"                                                                      "24.1"       true      "MJ"                

>> list = aardvarklist
Get the Aardvark driver by installing the Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface from the Add-On
Explorer.

. I also checked the documentation link you provided, which details the system, controller, and connection requirements for troubleshooting the Aardvark interface after installing the "Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface." I hope this information helps! If you have any further questions or need additional assistance, please let me know.

[Peter]

Hi Both - I'm having the same issues. did you find a resolution to this?

I can confirm the toolbox addon is enabled

Kind Regards Pete

[MJ]

@Peter Did you ever resolve this? I am having the same issue

Answer 2

[Mohamed]

I ran into the same issue despite having all drivers and plug-ins installed and following all the (troubleshooting) steps layed out here: https://www.mathworks.com/help/instrument/troubleshooting-i2c-interface.html

It wasn't until I followed the tutorial on the totalphase website that things finally started to work: Using Total Phase Products with MATLAB - Total Phase

Make sure to run the command of step 6. in the \aardvark-api-windows-x86_64-v6.00\c directory

Update:

Another important point is that you should open the totalphase control center software and do the following:

Adapter-->Target Power--> Either 5V or 3.3V

After this step you can turn off the control center software and the matlab aardvark functions should work. Make sure to close the control center software after doing this because otherwise the matlab functions won't work.