Why am I getting error "Lost communication with MATLAB" when using older versions of MATLAB Mobile?

Why am I getting error "Lost communication with MATLAB" when using older versions of MATLAB Mobile?

Answer 1

[MathWorks Support Team]

If you are encountering the "Lost communication with MATLAB" error while using MATLAB Mobile, it is likely because the version of the app you are using has been outdated. Specifically, MATLAB Mobile versions older than 6.5 for Android and 9.5 for iOS are no longer supported. Here's what you might encounter with these older versions:

1. New Installation (Not Previously Signed In):
   • When you install MATLAB Mobile for the first time, you can launch the app and access the login screen. You may also be able to create a new user account. The error will pop up once you finish creating the account and try to enter the app.
2. Launching the App (With a Previously Signed-In User):
   • The error will show up if you are already signed in and attempt to launch the app.

To resolve this issue, please update MATLAB Mobile to the latest version available for your device.