Problem of matlab connection error 5001 for second use in server environment.

Dear, Matlab Support team.

Now, I am struggling with using matlab in server environment.

I can use two servers (A,B server : I can access B server after entering A server), and the two server are sharing files and directories. (there are other people who use servers).

So, when I tried to install matlab at A server, it was fine and I wrote down PBS script to run parallel process in matlab in server A and it works well.

However, when I delete all matlab and now reinstall matlab in server B and execute same procedure (PBS script) as before, it did work well at first "qsub ... " and finished well. But from second time, when I did "qsub ... " again, it made connection error 5001.

Because it works well at only first time, and failed after it again and again. I cannot find any consistency in problem.

Now, I dont know how to solve this problem. Becuase I should do my job in second server, can you help me to solve this problem?

Answer 1

[Angelo Yeo]

The error 5001 message stems from a licensing issue. Have you read the article below? The first step for the troubleshooting is to follow guidance in the article below.

Why do I receive Error 5001 - Unable to access services required to run MATLAB? - MATLAB Answers - MATLAB Central (mathworks.com)

If you cannot resolve the issue even with the article's guideline, please reach out to Installation Suppor team.

-----------------------------------------------

1. 웹으로 지원 요청

설치지원팀으로의 문의는 라이센스 번호와 함께, 1) 매스웍스 홈페이지에서 로그인 후, 2) Contact Support - MATLAB & Simulink (mathworks.com) 로 이동 3) "설치 및 설정(Installation and Setup)" 으로 이동 후 적절한 카테고리 선택하여 별표(*)로 표시된 필드를 모두 채우신 뒤 문의하실 수 있습니다.

2. 전화로 지원 요청

대표번호 02-6006-5100 에서 안내 멘트에 따라 3번 그리고 1번을 선택하여 설치 지원팀으로 연결하실 수 있습니다.

-----------------------------------------------