- Shutdown any running MATLABs, MathWorksServiceHost and MATLABConnector processes. If you don't know how to shutdown the ServiceHost or Connector, you can refer to 'End all MATLAB-related processes' section from the above link.
- Delete your credentials storage folder and re-run MATLAB.
Login problems with Matlab 2024a
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Filipe Amaral
am 12 Jul. 2024 um 11:19
Kommentiert: Filipe Amaral
am 13 Jul. 2024 um 11:49
I keep receiving the message "Unable to save login information. You are currently signed in but you will be prompted to sign in again the next time that you start this application." everytime I start the Matlab application.
I tried to follow all the steps I could find, such as reinstaling the Mathworks Service Host, eliminating the files at '%APPDATA%\MathWorks\credentials', '%APPDATA%\Roaming\MathWorks\MATLAB', reinstaling the Matlab 2024a. I don't know what else to do in order to fix this problem.
Can you help me?
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Bhanu Prakash
am 12 Jul. 2024 um 12:44
Bearbeitet: Bhanu Prakash
am 12 Jul. 2024 um 12:52
Hi Filipe,
This issue might occur if there is a conflict between the MATLAB Connector ServiceHost and the MathWorks Service Host. Reinstalling the MathWorks Service Host can be one possible solution.
Although you mentioned that you have already tried reinstalling it, I am not sure of the workflow that you have followed. You can perform a clean reinstall by following the workflow mentioned here:
If the issue persists, you can try resetting the login credentials by following the workflow mentioned below:
If the issue is still not resolved, you can reach out to MathWorks Technical Support for further assistance:
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