How can I get MATLAB to detect my GigE vision camera?

I am trying to operate a GigE vision camera manufactured by IDS through MATLAB. I installed Image Aquisition Toolbox and the support package for GigE but the gigecamlist function won't return me anything. I followed the configuration guide on https://www.mathworks.com/help/imaq/configure-gigabit-ethernet-network-adapter-on-windows.html, but it didn't solve the issue. I tried turing off firewall and that didn't solve either. The camera itself does work and can be operated with the software from IDS. What could be the issue?

Answer 1

[Bhanu Prakash]

Hi Kohei,

The issue you are facing might be due to:

1. The device not being configured properly.
2. Another imaging application using the camera.

Although you have mentioned that you have configured the device using the provided documentation and also disabled the firewal, I suggest you re-verify that:

• You have the recommended hardware setup and the configurations as mentioned in the below documentation:

https://www.mathworks.com/help/imaq/gige-quick-start-guide.html

• The installed Ethernet network adapter driver is provided by the network adapter manufacturer (and is not a custom high-performance driver installed for use with a third-party imaging application).

Once you re-verify the configuration and the driver, use the following commands to delete the image acquisition objects and search for new image hardware:

imaqreset
imaqhwinfo('gige')

For further informaiton on troubleshooting 'GiGE Vision Hardware', you can refer to the following documentation:

https://www.mathworks.com/help/imaq/gige-vision-hardware.html

If the issue persists, try reaching out to MathWorks Technical Support using the below link:

https://www.mathworks.com/support/contact_us.html

Hope this helps!