Communication with Aardvark error

I installed the Total Phase Aardvark package from instrument support package on both MATLAB 2023b and MATLAB 2024a and when trying to connect to the Aadvark by using >> aaList = aardvarklist;

I'm getting the following error altough I already installed the toolbox

Get the Aardvark driver by installing the Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface from the Add-On Explorer.

I restarted MATLAB and the computer after installation.

Is there any step that I'm missing?

Thank you!

[Mohamed]

I ran into the same issue despite having all drivers and plug-ins installed and following all the (troubleshooting) steps layed out here: https://www.mathworks.com/help/instrument/troubleshooting-i2c-interface.html

It wasn't until I followed the tutorial on the totalphase website that things finally started to work: Using Total Phase Products with MATLAB - Total Phase

Make sure to run the command of step 6. in the \aardvark-api-windows-x86_64-v6.00\c directory

Answer 1

[Arun]

Hi Aviad,

I understand that you installed the “Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface” and are uncertain whether the support package has been installed correctly, as you encounter the specified error while executing the following command:

aaList = aardvarklist;

Below are steps that can assist you in resolving the error:

Step-1: To verify if the support package is properly installed, execute the following command and check if the “Instrument Control Toolbox Support Package for Total Phase Aardvark I2C/SPI Interface” appears in the table. Should it be absent, please reinstall the support package.

matlab.addons.installedAddons()

Step-2: If the support package is installed correctly, follow the steps in the shared MATLAB documentation link, and check if the issue is resolved to get the required result, similar to the attached screenshot. https://www.mathworks.com/help/instrument/troubleshooting-i2c-interface.html

I hope this helps.