Why do I only see a white screen when accessing a Polyspace Access server?

Why do I only see a white screen when accessing a Polyspace Access server?

Answer 1

[MathWorks Support Team]

1. Make sure no typos are made in the URL accessing the server
2. Attempt to use a different web browser
3. Attempt to access the server from a different computer
4. Make sure whoever is attempting accessing the server has a network connection and their traffic is being accepted by the server
5. Collect log files for more detailed information

The procedure to collect more log files can be found from the link below.

How can I get debug information for Polyspace Access?

https://www.mathworks.com/matlabcentral/answers/852070