Having trouble with arduinosetup

Hi yall, I'm trying to setup my arduino for a biomedical engineering project, but when I go through the setup (as accessed by the arduinosetup command), matlab returns an error message of 'Failed to program the Arduino board' and gives an unusual error log:

Oct 27, 2023 2:08:23 PM com.mathworks.hwservices.logging

INFO: Loading configuration...

Initializing packages...

As you can see it's not much help, but if anyone's had this issue before, I would really appreciate some guidance!

Answer 1

[MathWorks MATLAB Hardware Team]

Hi,

Thanks for reaching out to us. Please contact MathWorks Technical Support to resolve this errors.

https://www.mathworks.com/support/contact_us.html

Thanks,

MATLAB Hardware Team

MathWorks