Matlab can't open Add-Ons and appdesigner in Win 11

When I click Get Add-Ons, matlab will show below message

Error using matlab.internal.cef.webwindow
MATLABWindow application failed to launch. Unable to launch the MATLABWindow application. The exit code was: -1073741819

Error in matlab.internal.webwindow/createImplementation (line 315)
implObj = matlab.internal.cef.webwindow(varargin{:});

Error in matlab.internal.webwindow (line 163)
obj.impl = obj.createImplementation(varargin{:});

Error in matlab.internal.addons.AddOnsWindow (line 41)
obj.webwindow = matlab.internal.webwindow('about:blank', obj.debugPort);

Error in matlab.internal.addons.Explorer/createNewWindow (line 111)
obj.addOnsWindowInstance = matlab.internal.addons.AddOnsWindow(obj.WINDOW_TITLE, clientType, obj.windowStateUtil.getPositionForExplorer);

Error in matlab.internal.addons.Explorer/show (line 62)
obj.createNewWindow;

Error in matlab.internal.addons.launchers.showExplorer (line 140)
matlab.internal.addons.Explorer.getInstance.show(navigationData);

I try to click Get Add-Ons again, and the Add-Ons window will pop out and crash.

This phenomenon also happened on appdesigner.

Error using appdesigner
Unable to start App Designer due to an internal error.

MATLABWindow application failed to launch. Unable to launch the MATLABWindow application. The exit code was: -1073741819

I have tried this method of the answer and reinstalled Matlab a few times, but it didn't work.

https://www.mathworks.com/matlabcentral/answers/1816905-i-cannot-run-the-matlabwindow-application-on-windows-11?s_tid=prof_contriblnk

Someone help me, please.

Thank you

Answer 1

[Ayush]

Hi @Liu,

Kindly try this answer once where it mentions the same error code as present in your question.

Trend Micro’s security software prevents MATLAB’s access to “MATLABWindow.exe” file, inhibiting web-based applications from r... - MATLAB Answers - MATLAB Central (mathworks.com)

Hope this helps!

[Liu]

Thank you very much!

This is very helpful!

[Manuel]

Muchas gracias, efectivamente ha sido desinstalar el Trendmicro y a funcionar.

Usaremos el Windows Defender.

Un saludo.