How to buy MATLAB license in Ukraine (2023)?

Dear Sirs,

I would like to buy MATLAB for the company in Ukraine.

But I can't do that because Mathworks representer in Ukraine is russia.

Could you please help me to buy license officially?

Best wishes,

Oleg

[Star Strider]

I suggest that you Contact Support.

[Oleg Petrakivskyi]

Thank you.

Unfortunately I have got next:

Your request has been successfully submitted to your local authorized distributor.

Technical support and service in your region is provided by a MathWorks distributor, who will contact you shortly. [e-mail]

exponenta.ru is distributor from russia.

[Rik]

Isn't there an option to contact the main (US) office if you make a different selection? I was able to reach a US representative from my (EU) country when I had a licensing question a few years ago.

[Star Strider]

I contacted someone else in MathWorks get around that redirection, and provided the link to this thread.

I will follow this, hoping that there is an acceptable alternative.

Good luck!

.

[Rena Berman]

(Answers Developer) I will see if I can get someone in sales to reach out to you.

[Oleg Petrakivskyi]

Thank you everyone.

Unfortunately I found this:

https://www.mathworks.com/company/aboutus/policies_statements/recent-sanctions.html

Ukraine is in “Sanctioned Regions” (((

[Rik]

From how I read that, it only applies to regions in Ukraine under Russian control. So if that doesn't apply to you, the person Rena will ask to contact you might still be able to help.

[Oleg Petrakivskyi]

My location is Kyiv.

[Rena Berman]

(Answers dev) I found someone who said he would reach out to @Oleg Petrakivskyi.

[Star Strider]

Thank you!

[Oleg Petrakivskyi]

@Rena Berman

Thank you so much for you help!

[Rena Berman]

(Answers dev) Glad I could help!

[Ihor Makar]

Hello! I have the same question.

I am from Ukraine and I'd like to buy the Home license.

But it seems the payment is blocked for exactly same reason: due to sanctions on reseller for Ukarine that is from russia.

Could you please advise how can I buy the license officially ?

Thank You!

Ihor

[Star Strider]

@Ihor — In your message to Contact Support, include a link to this post. The same help @Oleg Petrakivskyi received could help you as well.

[Ihor Makar]

Thank you for the response!

Sorry, but I don't quite understand how can I contact [e-mail] from russia that is unders sanctions. I am from Lviv, Ukraine - this city isn't controlled by russia.

As I understood someone contacted Oleg and helped with purchasing. I just don't undestand whom should I contact.

Thank you again!

[Star Strider]

I did not realise thet supoport for you was in Russia.

I have brought this to the attention of MathWorks in the U.S..

[Oleg Petrakivskyi]

@Ihor Try to contact with: gamaxlabsol.com

[Ihor Makar]

thank you, Oleg! I've requested Matlab from gamaxlab. Waiting for their response.

[Rena Berman]

(Answers Dev) @Ihor I will see if I can put you in touch with the same person as I did @Oleg Petrakivskyi

[Ihor Makar]

hi @Rena Berman! Any chance to get in touch with someone that might help with purchasing ? Let me know please if so, unfortunatelly I haven't yet managed to buy the Home license...

[Rena Berman]

(Answers Dev) Just got back from vacation. I will forward your latest message on to the same contact.

[Jaroslaw Kierczuk]

hi @Ihor Makar - have you contacted gamaxlabsol.com?

They are ready to help, but said they haven't heard from you...

try again, please using this e-mail address: [e-mail]

[Ihor Makar]

thank you all for the help very much - I've bought the license successfully :)

[petro]

Hi @Rena Berman, could you help me too? I have the same problem with buying license. The company's ofiice located in Lviv, Ukraine.

I have send an email to [e-mail], but no answer yet. And tried on the website using "Contact Us" tab.

[Rena Berman]

(Answers Dev) @petro sure! I'll forward your message on.

[petro]

Hi @Rena Berman, do you have any updates from the gamaxlabsol? I haven't received any mails.

[Rena Berman]

(Answers dev) Hi @petro, I don't, but I will send this on to the person I contacted again and see if he can reach out to you.

[Jaroslaw Kierczuk]

hi @petro- have you contacted Gamax?

They are ready to help, but said they haven't heard from you...

try again, please using this e-mail address: [e-mail]

[petro]

Hi @Jaroslaw Kierczuk

Have send second email (05/05/23 friday) to [e-mail] - still no answer

[petro]

Hi, @Jaroslaw Kierczuk and @Rena Berman, thanks for help, just recived the email form gamaxlabsol

[Rena Berman]

@petro, I am glad that worked out for you!

[Jaroslaw Kierczuk]

@petro thank you for confirmation!

[Ehor]

Hi, @Rena Berman!

Could you help me too? I want to get a student version of Matlab and Simulink. I'm a student from Kyiv, Ukraine. Can I write an email to [e-mail] and wait for answer?

[Rena Berman]

@Ehor yes please, @Jaroslaw Kierczuk, could you confirm?

[Andrii Kalinichev]

Dear Mrs. Rena/

The group of companies Elcor and IAT Ltd in Ukraine has distribution experience, partners and key customers.

Our key customer currently requires 179 licenses to operate.

Purchase is possible only through a partner in Ukraine.

What is the partnership process?

[Rena Berman]

(Answers Dev) @Jaroslaw Kierczuk can you answer @Andrii Kalinichev?

[Oleksandr]

Good afternoon. @Rena Berman !

What are the rules for purchasing licenses in 2024? I need to purchase a perpetual license for Matlab Standard+Simulink.

Сan I contact at the address [e-mail]?

My company is located in Kyiv, Ukraine.

[Rena Berman]

@Oleksandr, I am not sure. @Jaroslaw Kierczuk, could you confirm the directions for purchasing licenses for 2024?

Answer 1

[Jaroslaw Kierczuk]

Hi @Andrii Kalinichev,

please contact Gamax, MathWorks Distributor in Budapest. They take care of customers that were previously supported by Exponenta.

They will propose the right solution for you and your customers.

please contact them at [e-mail].

Best regards,

Jaroslaw Kierczuk.

EMEA Indirect Channel Manager

[Andrii Kalinichev]

Thanks for support.

Answer 2

[Jaroslaw Kierczuk]

hi @Ehor and @Rena Berman, yes, correct. Gamax will take care also of EDU customers.

Answer 3

[Rena Berman]

@Oleksandr, Jaroslaw replied: the process is the same like previously, with one change: Gamax Laboratory Solutions rebranded and now they are SciEngineer. From the legal point of view it is the same company. They should receive e-mails from 'old' domain, e.g. @gamaxlabsol.com, but you can use also [e-mail]