Report Generator cannot open custom template

Hello! I am trying to create a report using Report Generator, but I am getting this error message when running my code:

Error using mlreportgen.dom.Document/open
Cannot open file: Could not open source package

The code that results in this error is the following:

D = Document('FromTemplate','docx','MyTemplate.dotx')
open(D)

The error occurs on the line with the open(D) function. MyTemplate.dotx is a template file that I created on Word and it is located in the same folder as my script.

The code does work, however, if I add the line shown below before the problematic code, but then the resulting file is blank because it creates blank template.

Document.createTemplate('MyTemplate','docx');

I'm surprised that I couldn't find an answer to this question already on the forum, so please let me know if you have any insight as to what I can do to resolve the error. Thanks!

Answer 1

[Rahin Vadsariya]

Hello,

Please contact MathWorks Technical Support: https://www.mathworks.com/support/contact_us.html .

This issue might be happening only for some specific case. Support can ask you for files and diagnose further.