How do I determine the version of my graphics card driver from my MATLAB crash logs?

MATLAB crashed and I believe this may be related to the graphics drivers in my computer.  How can I determine what version of drivers is my graphics card using from the crash log below that was generated by MATLAB?

------------------------------------------------------------------------

             Assertion detected at Thu Oct 30 15:51:54 2014

------------------------------------------------------------------------

Configuration:

  Crash Decoding     : Disabled

  Default Encoding   : windows-1252

  Graphics card 1    : NVIDIA ( 0x10de ) NVIDIA Quadro 400 Version 9.18.13.4084

  Graphics card 2    : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 5000 Version 10.18.10.3496

  Java Crash Report  : C:\Users\crivaden\AppData\Local\Temp\hs_error_pid7368.log

  MATLAB Architecture: win64

  MATLAB Root        : C:\Program Files\MATLAB\R2014b

  MATLAB Version     : 8.4.0.150421 (R2014b)

  Operating System   : Microsoft Windows 7 Enterprise 

  Processor ID       : x86 Family 6 Model 26 Stepping 5, GenuineIntel

  Software OpenGL    : 1

  Virtual Machine    : Java 1.7.0_11-b21 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

  Window System      : Version 6.1 (Build 7601: Service Pack 1)

Fault Count: 1

Assertion in void __cdecl `anonymous-namespace'::mwJavaAbort(void) at b:\matlab\src\jmi\javainit.cpp line 1319:

Fatal Java Exception.  See Java Crash Report for details.

Register State (captured):

  RAX = 000000000454ea01  RBX = 00000000abff8aa0

  RCX = 00000000abff8470  RDX = 0000000000000000

  RSP = 00000000abff7fe0  RBP = 000000000e745880

  RSI = 000000000453ea60  RDI = 000000000454eab0

 

   R8 = 000007fffff74000   R9 = 000007fef9e00000

  R10 = 000000000453eab0  R11 = 000000000453eab0

  R12 = 000000000ecd3179  R13 = 00000000abff90b0

  R14 = 000000000e745880  R15 = 0000000036a70000

 

  RIP = 000000000437432a  EFL = 00000202

 

   CS = 0033   FS = 0053   GS = 002b

Stack Trace (captured):

[  0] 0x000000000437432a C:\Program Files\MATLAB\R2014b\bin\win64\libmwfl.dll+00082730 fl::diag::windows::context_base::capture_data+00000010

[  1] 0x0000000004370bb4 C:\Program Files\MATLAB\R2014b\bin\win64\libmwfl.dll+00068532 fl::diag::thread_context::unspecified_bool+00006628

[  2] 0x00000000043705ab C:\Program Files\MATLAB\R2014b\bin\win64\libmwfl.dll+00066987 fl::diag::thread_context::unspecified_bool+00005083

[  3] 0x0000000004373dbe C:\Program Files\MATLAB\R2014b\bin\win64\libmwfl.dll+00081342 fl::diag::terminate+00000110

[  4] 0x000000000e6f27c7   C:\Program Files\MATLAB\R2014b\bin\win64\jmi.dll+00468935 mljShutdown+00000439

[  5] 0x000000000e9f0aed C:\Program Files\MATLAB\R2014b\sys\java\jre\win64\jre\bin\server\jvm.dll+02165485 JVM_FindSignal+00002525

[  6] 0x000000000e9e3c29 C:\Program Files\MATLAB\R2014b\sys\java\jre\win64\jre\bin\server\jvm.dll+02112553 JVM_ResolveClass+00461817

[  7] 0x000000000e9f17d6 C:\Program Files\MATLAB\R2014b\sys\java\jre\win64\jre\bin\server\jvm.dll+02168790 JVM_FindSignal+00005830

[  8] 0x000000000e9f597c C:\Program Files\MATLAB\R2014b\sys\java\jre\win64\jre\bin\server\jvm.dll+02185596 JVM_FindSignal+00022636

[  9] 0x000000000ea82e58 C:\Program Files\MATLAB\R2014b\sys\java\jre\win64\jre\bin\server\jvm.dll+02764376 JVM_FindSignal+00601416

[ 10] 0x00000000775c9d2d                      C:\windows\SYSTEM32\ntdll.dll+00171309 RtlDecodePointer+00000173

[ 11] 0x00000000775b91cf                      C:\windows\SYSTEM32\ntdll.dll+00102863 RtlUnwindEx+00003007

[ 12] 0x00000000775f1248                      C:\windows\SYSTEM32\ntdll.dll+00332360 KiUserExceptionDispatcher+00000046

If this problem is reproducible, please submit a Service Request via:

   https://www.mathworks.com/support/contact_us.html

A technical support engineer might contact you with further information.

Thank you for your help.

Answer 1

[MathWorks Support Team]

Starting with the R2014b release, MATLAB embeds graphics driver information in the crash log.  This information can be found in the "Graphics card #" field of the "Configuration" section of the crash log.  For the crash log above, MATLAB identified that your computer is using two graphics cards:

 

1. NVidia Quadro 400 using driver version 9.18.13.4084
2. Intel HD Graphics 5000 using driver version 10.18.10.3496

For MATLAB releases prior to R2014b, the crash logs do not display information regarding the graphics card drivers.  To identify which drivers you are using prior to R2014b, you would need to utilize the operating system.  Contact your system administrator for help in doing so.

[Nathan S]

Hello Kenneth,

Your crash is the result of a bug in your ESCORT anti-virus software.

You can read more about the source of the issue and possible solutions here:

https://www.mathworks.com/matlabcentral/answers/273882-why-does-matlab-crash-on-startup-after-recent-feb-2016-windows-updates