Why do I get the "java.net.​SocketTime​outExcepti​on: Read timed out" error in my installation log?

Why do I get the following error in my installation log?

ERROR: java.net.SocketTimeoutException: Read timed out

Answer 1

[MathWorks Support Team]

The "Read Timed Out" error is a connection error.  It can be caused by a few different things: security software, firewall/proxy settings, or a faulty network connection.

Read timed out errors typically occur when the MathWorks Installer times out due to something interfering in the download/installation. For information on resolving connection errors, please refer to the following article:

Why do I get a connection error when installing or activating MATLAB or another MathWorks product?

In addition to the above, you may try the following:

• Start Windows in Safe Mode with Networking or MacOS in Safe Boot to bypass any security software that you may be missing (Note: Verify that you are not running BitLocker before booting Windows in Safe Mode)
• Connect directly to your modem/router with an Ethernet cable
• Connect to a different network
• Make sure that your computer is not falling into sleep mode while installing