Problem with matlab license

I recently inherited a computer at work with an existing copy of matlabR2010, however the license was about to expire. I tried to update the license with my existing standalone license, but I believe that I selected the wrong license file and now when I try to run matlab, I get License Manager Error -96 (License checkout failed). Do I need to uninstall matlab and re-install it, or is there another way to deal with this? For reference, I use Windows 7.

Answer 1

[Andreas Goser]

Christopher, please check out this article from MathWorks support. If that doesn't help you, call installation support.