I am not receiving Email as someone answers my quesion. Why is it so?

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Explorer
Explorer on 19 Feb 2016
Commented: Explorer on 19 Feb 2016
I am not receiving any E-mail when someone answers my question despite marking tick in check box of Email notification.
  1 Comment
Adam
Adam on 19 Feb 2016
Contact Mathworks support if that is really the case as there isn't much anyone else can do about it if you are 100% sure you ticked the option.
Don't forget to check your spam mail though or ask your IT team if you are in a company that has spam filters before mail even reaches your own mailbox.

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Accepted Answer

Walter Roberson
Walter Roberson on 19 Feb 2016
Make sure that you have set the correct email address on your Community Profile, https://www.mathworks.com/mwaccount/profiles/edit?t=community . This can be a different email address than is associated with your license.
Email notification is only sent when someone posts a new Answer; at present notifications are not sent for any Comment that is added.

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